"The service is always excellent. We have had several vehicles repaired at Reflections and always great results."

-William Fuller-

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"Great, amazing service! Fast and convenient! My daughters car looks amazing! Thank you!"

-Laura Burnett-

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"Reflections was highly recommended by our insurance agent and others who thought they did great. We have been pretty disappointed so far. We were given a quote in writing, and it reflected a 5 day time to repair a VERY small dent in our F-250. So far they are over the date by 3 days and we are still waiting! At one point we were asked if we are paying for the rental car or if the insurance was....figured once we said we were that meant they could take longer to complete than the quoted 5 days. Now we are into the rental car company an extra 4 days and counting. A discount on the quote or them covering the extra days for the rental car seems in order to me. VERY frustrated, and don't see them being a place we will go to again."

-VERY frustrated-

Reflections Responds:

"We hate to have a negative review, but we take the good with the bad and learn from our mistakes. We are terribly sorry for your experience. We have been overwhelmed with vehicles, and the start date was delayed to begin with, which we take full responsibility for. According to the hours of the repairs, it should have been scheduled for 7 days of repair, so we made the first mistake in shorting ourselves the allotted time. After reading this review, we realized we had a miscommunication with our employees and the fact you were paying for your own rental was not realized. So, we completely agree that we should help you with your overage on your rental and that’s what we will do. After this experience we hope you are satisfied with the repairs and we resolved all issues."

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"I want to thank everyone at Reflections for the awesome customer service and the great work repairing my 2012 Chevrolet. It was a pleasure doing business with you. I will tell all my friends about you. Thank you.."

-Trish Farquharson-

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